Monroe County, NY

Provider Open Access/Walk-In Times

Mental Health and Substance Use services remain available during COVID-19.  Refer to the list below for contact information to either connect to your current provider or plan for new admissions.

The information below lists services where walk-in times are available and a list of providers with basic contact information to use to inquire about appointment availability.  This is not intended to be a comprehensive list of all services available in our community.

 

What if I can't wait?

If you require immediate/emergency care, click here for a list of resources.

Mental Health Clinic open access/walk-in times:

In addition to the wait times for initial appointments at mental health clinics listed in the tables below, some providers also offer regular open access (i.e. walk-in, no appointment required) times for intakes. Walk in times for mental health clinic services are currently available at the following sites:

Catholic Family Center- Clinton Ave (Adult & Child/Youth)
87 N. Clinton Avenue, Rochester NY, 14604, (585) 546-7220
Mondays 1-3pm; Tuesdays, Wednesdays, & Thursdays 9-11am

Liberty Resources (Adult & Child/Youth)
175 Humboldt Street, Rochester, NY (585) 410-3370
Mondays, Wednesdays & Thursdays 8:30am-11:00am & Tuesdays 10:30am-1:00pm

 

Rochester Rehabilitation (Adult only)
1000 Elmwood Avenue, Rochester NY, 14620, (585) 271-2520
Thursday mornings 8:30-9:30am

Substance Use Clinic open access/walk-in times:

In addition to the wait times for initial appointments at substance use clinics listed in the tables below, some providers also offer regular open access (i.e. walk-in, no appointment required) times for intakes. Walk in times for substance use clinic services are currently available at the following sites:

Catholic Family Center (Adult only)
87 N. Clinton Avenue, Rochester NY, 14608, (585) 546-7220
Monday to Thursday 8:30am to 3pm, Friday 8:30am-12pm

Same day Medication-Assisted Treatment Services (MATS) Monday to Friday 8:30am-12pm

Huther Doyle (Adult only)
360 East Avenue #200, Rchester NY, 14604, (585) 525-5100
Monday thru Thursday 8am-5pm & Fridays 8am-3pm

 

Substance Use Clinic Services - Adult

Provider Availability
Action for a Better Community
33 Chestnut Street , Suite 100, Rochester NY, 14604, (585) 325-5116
Call Provider
updated 02/14/20
Baden Street Settlement of Rochester
585 Joseph Ave, Rochester NY, 14605, (585)325-4910
Call Provider
updated 03/05/21
Catholic Family Center
79 N. Clinton Avenue, Rochester NY, 14604, (585) 262-7000
See walk in hours above
updated 08/02/21
Conifer Park
556 South Clinton Ave, Rochester NY, 14620, (585) 442-8422
No Wait
updated 03/05/21
Delphi Rise
835 West Main St, Rochester NY, 14611, 585-467-2230
Call Provider
updated 03/05/21
Huther Doyle
360 East Avenue # 200, Rochester NY, 14604, (585) 325-5100
See walk in hours above
updated 03/05/21
Rochester Regional Health Brighton Behavioral Health Center
Crossroads Office Park, Bldg.#2, 2000 Winton Road, Rochester NY, 14618, (585) 723-7740
Call Provider
updated 02/14/20
Rochester Regional Health Evelyn Brandon Behavioral Health Center
81 Lake Avenue, Rochester NY, 14608, (585) 723-7740
Call Provider
updated 02/14/20
Rochester Regional Health Greece Chemical Dependency
1565 Long Pond Road, Rochester NY, 14626, (585) 723-7740
Call Provider
updated 02/14/20
Rochester Regional Health Rochester Behavioral Health Center
490 East Ridge Road, Rochester NY, 14621, (585) 922-2500
Call Provider
updated 02/14/20
Strong Behavioral Health, Strong Recovery Chemical Dependency
300 Crittenden Boulevard, Rochester NY, 14642, (585) 275-7545
Call Provider
updated 02/14/20
Villa of Hope Outpatient Clinic
1099 Jay Street, Building J, 2nd Floor, Rochester NY, 14611, (585) 328-0834
Call Provider
updated 03/05/21
Westfall Associates
919 Westfall Road, Building B, Suite 60, Rochester NY, 14618, 585-473-1500
Call Provider
updated 02/14/20

Mental Health Clinic Services - Adult

Provider Availability
Catholic Family Center
79 N. Clinton Avenue, Rochester NY, 14604, (585) 262-7000
See walk in hours above
updated 08/02/21
FLACRA
339 East Avenue, Suite 303, Rochester NY, 14604, (585) 434-2633
Walk-ins Welcome
updated 03/05/21
Healing Connection, Inc.
1320 University Ave, Rochester NY, 14607, (585) 641-0281
Call provider
updated 03/05/21
Liberty Resources
175 Humboldt Street, Rochester NY, (585) 410-3370
See walk in hours above
updated 03/05/21
Rochester Psychiatric Center
1111 Elmwood Avenue, Rochester NY, 14620, (585) 241-1200
Call for availability and admission criteria
updated 07/02/14
Rochester Regional Health Evelyn Brandon Behavioral Health Center
81 Lake Avenue, Rochester NY, 14608, (585) 723-7740
Call Provider
updated 02/14/20
Rochester Regional Health Genesee Behavioral Health Center
224 Alexander Street, Rochester NY, 14607, (585) 922-7770
Call Provider
updated 05/09/22
Rochester Regional Health Pinewild Behavioral Health Center
100 Pinewild Drive, Rochester NY, 14606, (585) 723-7740
Call Provider
updated 02/14/20
Rochester Regional Health Rochester Behavioral Health Center
490 East Ridge Road, Rochester NY, 14621, (585) 922-2500
Call Provider
updated 02/14/20
Rochester Rehabilitation
1000 Elmwood Avenue, Door 5, Rochester NY, 14620, (585) 271-2520 (Clinic); 256-3430 (PROS)
See walk in hours above
updated 02/14/20
Strong Behavioral Health, Deaf Wellness Clinic
300 Crittenden Boulevard, Rochester NY, 14642, (585) 275-6785 V/TTY or 275-3812 V
Call provider
updated 02/14/20
Strong Behavioral Health, Family Therapy Service
300 Crittenden Boulevard, Rochester NY, 14642, (585) 275-8321
Call Provider
updated 02/14/20
Strong Behavioral Health, General Adult Psychiatry
300 Crittenden Boulevard, Rochester NY, 14642, (585) 275-3535
Call Provider
updated 02/14/20
Strong Behavioral Health, Lazos Fuertes
300 Crittenden Boulevard, Rochester NY, 14642, (585) 276-4144
Call Provider
updated 02/14/20
Strong Behavioral Health, Older Adults Service
315 Science Parkway, Suite 200, Rochester NY, 14620, (585) 279-7849
Call Provider
updated 02/14/20
Strong Behavioral Health, Strong Ties Community Support Program
2613 West Henrietta Road, Rochester NY, 14623, (585) 279-4900
Call Provider
updated 02/14/20
Villa of Hope Outpatient Clinic
1099 Jay Street, Building J, 2nd Floor, Rochester NY, 14611, (585) 328-0834
Call Provider
updated 03/05/21

Mental Health Clinic Services - Child & Youth

Provider Availability
Catholic Family Center
79 N. Clinton Avenue, Rochester NY, 14604, (585) 262-7000
See walk in hours above
updated 08/02/21
Healing Connection, Inc.
1320 University Ave, Rochester NY, 14607, (585) 641-0281
Call provider
updated 03/05/21
Liberty Resources
175 Humboldt Street, Rochester NY, (585) 410-3370
See walk in hours above
updated 03/05/21
Rochester Regional Health Genesee Behavioral Health Center
224 Alexander Street, Rochester NY, 14607, (585) 922-7770
Call Provider
updated 05/09/22
Strong Behavioral Health, Child & Adolescent Clinic - Crittenden Blvd
300 Crittenden Boulevard, Rochester NY, 14642, (585) 279-7800
Call Provider
updated 02/14/20
Strong Behavioral Health, Child & Adolescent Clinic - Science Parkway
315 Science Parkway, Suite 100, Rochester NY, 14620, (585) 279-7800
Call Provider
updated 02/14/20
Villa of Hope Outpatient Clinic
1099 Jay Street, Building J, 2nd Floor, Rochester NY, 14611, (585) 328-0834
Call Provider
updated 03/05/21

Suboxone Availability within Substance Use Clinic

Provider Availability
Catholic Family Center
79 N. Clinton Avenue, Rochester NY, 14604, (585) 262-7000
Call Provider
updated 08/02/21
Delphi Rise
835 West Main St, Rochester NY, 14611, 585-467-2230
Call Provider
updated 03/05/21
Huther Doyle
360 East Avenue # 200, Rochester NY, 14604, (585) 325-5100
Call Provider
updated 03/05/21
Rochester Regional Health Brighton Behavioral Health Center
Crossroads Office Park, Bldg.#2, 2000 Winton Road, Rochester NY, 14618, (585) 723-7740
Call Provider
updated 02/14/20
Rochester Regional Health Evelyn Brandon Behavioral Health Center
81 Lake Avenue, Rochester NY, 14608, (585) 723-7740
Call Provider
updated 02/14/20
Rochester Regional Health Greece Chemical Dependency
1565 Long Pond Road, Rochester NY, 14626, (585) 723-7740
Call Provider
updated 02/14/20
Strong Behavioral Health, Strong Recovery Chemical Dependency
300 Crittenden Boulevard, Rochester NY, 14642, (585) 275-7545
Call Provider
updated 02/14/20
Villa of Hope Outpatient Clinic
1099 Jay Street, Building J, 2nd Floor, Rochester NY, 14611, (585) 328-0834
Call Provider
updated 03/05/21

Substance Use Clinic Services - Youth

Provider Availability
Conifer Park
556 South Clinton Ave, Rochester NY, 14620, (585) 442-8422
No Wait
updated 03/05/21
Rochester Regional Health Brighton Behavioral Health Center
Crossroads Office Park, Bldg.#2, 2000 Winton Road, Rochester NY, 14618, (585) 723-7740
Call Provider
updated 02/14/20
Rochester Regional Health Evelyn Brandon Behavioral Health Center
81 Lake Avenue, Rochester NY, 14608, (585) 723-7740
Call Provider
updated 02/14/20
Rochester Regional Health Greece Chemical Dependency
1565 Long Pond Road, Rochester NY, 14626, (585) 723-7740
Call Provider
updated 02/14/20
Villa of Hope Outpatient Clinic
1099 Jay Street, Building J, 2nd Floor, Rochester NY, 14611, (585) 328-0834
Call Provider
updated 03/05/21
Westfall Associates
919 Westfall Road, Building B, Suite 60, Rochester NY, 14618, 585-473-1500
Call Provider
updated 02/14/20

Specialized Services

Provider Availability
Healing Connection, Inc.
1320 University Ave, Rochester NY, 14607, (585) 641-0281
Call for evaluation
updated 03/05/21

PROS (Personalized Recovery Oriented Services)

Provider Availability
Rochester Regional Health Evelyn Brandon Behavioral Health Center PROS
81 Lake Avenue, Rochester NY, 14608, (585) 368-6982
Tours available without referral. Call: 585-368-6901, x8886
updated 02/14/20
Rochester Regional Health Genesee Behavioral Health Center
224 Alexander Street, Rochester NY, 14607, (585) 922-7770
Tours available without Referral. Call: 922-7200
updated 05/09/22
Rochester Rehabilitation
1000 Elmwood Avenue, Door 5, Rochester NY, 14620, (585) 271-2520 (Clinic); 256-3430 (PROS)
Call Provider
updated 02/14/20

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