MonroeCounty.gov; Adam Bello, County Executive

Victim Assistant Program

The Community Services Unit of the Sheriff’s Office provides a comprehensive Victim Assistance Program. The program includes three experienced and professional victim counselors who empower our community to restore lives impacted by crisis, violence, and tragedy.  Advocates have an in-depth knowledge of the Criminal Justice System and the challenges of coping with trauma. They are located in each of the three zone offices in the towns of Pittsford, Henrietta, and Ogden, (see map and contact information below). Our staff can provide initial crisis and assessment to determine the appropriate steps for long-term assistance. They help all victims impacted by crisis, violence, and tragedy regardless of age, sex, religion, nationality, sexual orientation, disability, or ability to speak English.

An advocate can provide:

  • Crisis intervention 
  • Emotional support
  • Information regarding the criminal justice system
  • Accompaniment through the criminal justice system
  • Case status information
  • Personal advocacy
  • Assistance filing for victim compensation for out of pocket expenses
  • Assistance with property return
  • Community information and referrals

Contact Information

For Monroe County Sheriff’s Victim Assistance Resources please contact:

A-ZONE
(955 S. Panorama Trl., Rochester, NY 14625)
Paula Penna
585-753-4389

B-ZONE
(393 Calkins Rd, Rochester, NY 14623)
Sheri Tehan
585-753-4403

C-ZONE
(2330 Union Street, Spencerport, NY 14559)
Mary DeLella
585-753-4455 

Find Your Zone

Additional resources for victims of crime:

Willow Domestic Violence Center
Call 585-222-SAFE
or Text 585-348-SAFE
Crisis intervention, emergency shelter for women and children, counseling, support groups, 24-hour hotline.

Restore (Sexual Assault Services)
585-546-2777

Domestic and Sexual Violence Hotline (Statewide)
English (24h):
1-800-942-6906
Spanish (9am-5pm):
1-800-942-6908

Adult Protective Services
585-753-6532

Child Protective Services
1-800-342-3720

Lifespan (Elder Abuse Program)
Website
585-244-8400

Victim Assistance Directory
Website

Monroe County Family Court
585-428-5604

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